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The cloud has streamlined utility infrastructure by hiding all of the technology that we don't need to see behind a magic curtain. However, as an operations manager, there may be some things that you need to see to ensure your business processes are getting the service level they require. Your network and utility compute functions may be sound, but sometimes nuances in your business workflow processes and transactions need a more hands-on approach.

The most probable scenario is you have a select app or services in the cloud already, but moving everything to the cloud is a whole different ballgame.  Your CEO probably read somewhere that cloud platforms are more powerful, less expensive, more secure, and get new features and updates first. A recent study by North American IT research company Softchoice found that Microsoft Office 365 users in the cloud saved millions of dollars when compared to on site Office 365 users. You can bet your CEO knows this and will be asking questions. How do you tell your boss that moving into the cloud is not an overnight process while buying time to make the move?

If your first thought was to skip over this article because you were an early adopter of cloud, you overcame your fears and the painful selection and migration process a few years ago, you might want to read on.