New York, October 21, 2016 – HFMWeek announced yesterday that Alphaserve Technologies was the recipient of its “Best Technology Firm - Client Service” award during the 2016 HFM US Hedge Fund Services Awards’ luncheon at Cipriani in New York City. The HFMWeek Hedge Fund Services Awards celebrate service providers that demonstrate excellence in Hedge Fund Technology services and innovation.
“Alphaserve’s significant investments in enterprise class IT Operations tools, processes and people has resulted in tighter mean time to resolution than the majority of our competitors” – says Arup Das CEO
Alphaserve’s unique ability to show real time performance information across cloud, on premise and end users technologies is at the leading edge of analytical based IT platform capabilities in the world today. Combining high touch technical account management and service delivery reporting has changed the way Alphaserve’s clients consume technology as a service.
The firm operates a global services model that employs one platform for continuity of problem and incident management resulting in an industry leading net promoter score.
“Being able to predict failure and quickly know root cause has led to exceeding expectations across our service offerings.” - Says Michael Cafaro, Founder, Managing Director-Account Management .
HFMWeek is a leading resource for current global hedge fund news. Through its daily news website and weekly magazine, HFMWeek delivers in depth coverage of the lasted hedge fund developments and people moves, as well as detailed analysis, market intelligence and reports, along with a program of free events. For a complete listing of HFM Award winners and more details, please click here.
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