24X7 NOC/Help Desk: New York Office (212) 763 5555 | Philadelphia Office (610) 249 2400
Managing in-house technical expertise can be challenging, especially when information resides in people’s heads and multiple monitoring tools.
Alphaserve’s Enterprise Cloud NOC IT platform centralizes all performance, configuration and health status of all IT assets while continually identifying optimization opportunities.
When using Alphaserve’s Enterprise Cloud NOC Platform our clients see what we see; there is no hiding or guesswork, only a structured approach to each technical challenge, with clearly defined escalation and accountability procedures. Your team members are provided a customized view of their world, enabling powerful oversight by the IT executive team.
Alphaserve combines the most powerful NOC platform and expertise with our follow the sun operations
located in 3 continents, 38 countries and 300 cities.
"As a CTO, it is not strategic to build and manage a NOC, the challenges are too great with so many tools and staffing round the clock. Alphaserve unified all our tools, improved our processes and gave us full control of our environment saving us money and radially reducing our meant time to resolution."
Director Infrastructure – Domestic Law firm