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We ensure all levels of our professionals are experienced within their respective practice areas, from senior engineers to senior management.
This “hands on” approach is why our core engineering service is so strong across all infrastructure disciplines.
It is difficult for many firms to switch from their current IT provider as they have limited or no knowledge of the technology they are using. We encourage knowledge transfer as much as is possible.
Your IT team is encouraged to shadow Alphaserve’s experts throughout the projects to ensure working knowledge of the technologies being implemented.
Following the project completion, all documentation is provided to your firm. Knowledge transfer continues with the implementation of Alphaserve's real-time monitoring, dashboards and reports.