Enterprise Cloud NOC

Alphaserve’s Cloud NOC Services solves the fundamental challenges of monitoring and managing a complete IT stack, irrespective of your IT team’s size or skill set. Rapid deployment of Alphaserve’s platform reduces the learning curve and implementation time of building an enterprise class tool set while eliminating compute, management and tuning overhead.

• One unified platform for all technologies
• Client access to tools, reports and dashboards
• Root Cause analysis and predictive capabilities
• Synthetic transaction monitoring (of end users or of processes)
• Extensive reporting and ticketing portal
• Configuration management
• Netflow and application behavior insights

• Remote infrastructure management
• Analytical reporting
• Helpdesk 24 x7x365
• Level 2 & 3 escalation 24 x7x 365
• Business and infrastructure view dashboards

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